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Terms & Privacy of Website

1. Introduction

1.1. We are committed to safeguarding the privacy of our website visitors, service users, individual customers, and customer personnel.

1.2.  This policy applies where we are acting as a data controller with respect to the personal data of such persons; in other words, where we determine the purposes and means of the processing of that personal data.

1.3.  Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the collection, sharing and publication of your personal data. You can access the cookie banner via any page of the website.

1.4.  We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.5.  In this policy, “we”, “us” and “our” refers to Framework Web Development Limited. For more information about us, see Section 13.

 

2. The personal data that we collect

2.1. In this Section 2 we have set out the general categories of personal data that we process and, in the case of personal data that we did not obtain directly from you, information about the source and specific categories of that data.

2.2. We may process data enabling us to get in touch with you (“contact data”). The contact data may include your name, email address, telephone number, postal address. The source of the contact data is you.

2.3. We may process your website user account data (“account data”). The account data may include your account identifier, name, email address, business name, website settings and marketing preferences. The primary source of the account data is you, although some elements of the account data may be generated by our website.

2.4. We may process information contained in or relating to any communication that you send to us or that we send to you (“communication data”). The communication data may include the communication content and metadata associated with the communication.

2.5. We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics, Hotjar and Matomo Analytics.